FAQ
Shipping Information
What is the delivery time?
We offer different options for our customers. Less Than Truckload (LTL) is the cheapest option. We have expedited options with our partner carriers. Choose the option that is most convenient for you.
Which carriers do you use?
Depending on the item(s) you ordered, we will use the most efficient and reliable shipment method. Our shipment methods include ground carriers (UPS, Fedex), LTL carriers and full-load carriers.
Where can I find my tracking number?
You will receive an email with tracking information shortly after your order ships. Please be aware that some shipping carriers take up to 48 hours before updating any tracking information.
What if I can't be present during delivery?
Some freight carriers will schedule an appointment and will require a signature. We suggest customers to track their orders in order to know when to expect their delivery.
What if I need my order sooner?
Please request using an expedited shipping option.
Product Information
Will my netting fit on my funnel?
Our netting fits on all industry standard funnels. Please review our netting sizing guide under the explore tab.
How many trees can I bale with one cartridge?
It depends on the size of the trees you are baling. Each cartridge is 1500' or 1040' depending on the size of the tree. Please refer to our netting calculator tool under the explore tab.
How do I install the netting?
Push the cartridge on the funnel. Discard the wrapping tape. Push the netting onto your funnel. Remove cardboard. That's it -- you're ready to bale.
Is the netting disposable after use?
Yes. Our netting is 100% recyclable at level 2 grade.
Order Returns
Can I return items purchased?
You may return a purchased item(s) within 30 days of your purchase date. Please read our return policy.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Contact us Live chat